1. Introduction
At Chridari, we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who it may be shared with, and the rights you have regarding your personal data.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for processing your personal data is:
Chridari
If you have any questions regarding your personal data or wish to exercise your rights, you may contact us at:
Email: [email protected]
Phone: +212 524 302 526
3. Data We Collect
Depending on how you use our platform, we may collect the following categories of personal data:
Identity Information
- First name
- Last name
Contact Information
- Email address
- Phone number
Inquiry Information
When you contact a developer through Chridari, we may collect:
- the developer you contacted;
- your message;
- the date and time of your inquiry.
Technical Data
When you browse our website, we may automatically collect:
- IP address;
- browser type;
- operating system;
- pages visited;
- duration of visits;
- device information.
Cookies
We use cookies and similar technologies to improve your browsing experience and measure website traffic.
For more information, please refer to our Cookies Policy.
4. How We Use Your Data
We use your personal data to:
- respond to your inquiries;
- forward your inquiries to the relevant real estate developers;
- improve our services and user experience;
- ensure the security and proper operation of our platform;
- produce anonymous usage statistics;
- send newsletters or communications when you have provided your consent;
- comply with our legal obligations.
5. Legal Basis for Processing
In accordance with applicable laws, we process your personal data based on:
- your consent;
- the performance of the services you request;
- compliance with our legal obligations;
- our legitimate interest in operating, securing, and improving our platform.
6. Sharing Your Data
We do not sell or rent your personal data.
However, your data may be shared with:
- the real estate developer you choose to contact through Chridari;
- our technical service providers responsible for hosting, maintaining, or operating the website;
- competent authorities when required by law.
Each developer is solely responsible for processing the personal data they receive in connection with your inquiry.
7. Contact Requests to Developers
When you submit a contact form, place a phone call, or use WhatsApp through Chridari, the information you provide is transmitted directly to the relevant real estate developer so they can respond to your request.
After this transfer, all communications between you and the developer are the responsibility of the respective parties.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.
Your data may be retained:
- while your inquiry is being processed;
- for as long as you remain subscribed to our newsletter;
- as long as necessary to comply with legal obligations or resolve disputes.
9. Hosting and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, or alteration.
Our infrastructure is hosted on secure servers managed through Laravel Forge.
Laravel provides information about its security and compliance practices through its Trust Center: https://trust.laravel.com/?product=forge
Despite these measures, no system can guarantee absolute security.
10. International Data Transfers
Some of our technical service providers may process personal data outside Morocco.
Where necessary, we ensure that appropriate safeguards are implemented in accordance with applicable laws and regulations.
11. Your Rights
In accordance with applicable laws, including Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:
- the right to access your personal data;
- the right to rectify inaccurate or incomplete data;
- the right to request the deletion of your data where permitted by law;
- the right to object to certain processing activities;
- the right to withdraw your consent where processing is based on your consent.
To exercise any of these rights, please contact us at:
12. Children's Privacy
Our platform is intended for adults.
We do not knowingly collect personal data from children under the age of 18.
13. Automated Decision-Making
Chridari does not make decisions producing legal or similarly significant effects based solely on automated processing of personal data.
14. AI-Assisted Translations
To make content available in multiple languages, we may use artificial intelligence tools to assist with translating or improving certain content published on our platform.
These processes primarily apply to property listing content and are not used to make automated decisions about users.
15. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
16. Cookies
Our use of cookies is described in our Cookies Policy.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, our practices, or applicable laws and regulations.
The version published on this page is the current version.
18. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Phone: +212 524 302 526